Guest requests split across messages
Keep service requests and their follow-up tasks against the guest or stay.
Explore this capability
WORKBIE · BECAUSE IT’S EASIER
Workbie for Accommodation & Hospitality
Every stay. Every room. A clearer handover.
Connect guest requests, housekeeping, maintenance and staff planning so reception and operational teams share the same information.
Free Business Workflow Audit. No obligation.SOUND FAMILIAR?The gaps between your tools
The gaps between your tools
are where the work gets harder.
Your existing software may handle one part well. Workbie connects the work around it — customers, people, documents, operations and accounts — in one business management suite.
Room preparation unclear to reception
Assign housekeeping tasks to rooms and record completion for the next handover.
Explore this capabilityMaintenance faults repeatedly reported
Connect room issues, supporting photos and repair tasks to the asset record.
Explore this capabilityShift changes lose important details
Keep outstanding requests and responsibilities visible to the incoming team.
Explore this capabilityHousekeeping updates waiting on paper
Use mobile room checklists and issue reporting for agreed operational tasks.
Explore this capabilityStaff availability kept separately
Bring rotas, holidays and responsibilities into the operational plan.
Explore this capabilityBEFORE AND AFTER
A more connected working day.
Illustrative changes we can scope around your team — not measured customer outcomes.
TodayWith Workbie
Guest requests split across messages
Keep service requests and their follow-up tasks against the guest or stay.
Room preparation unclear to reception
Assign housekeeping tasks to rooms and record completion for the next handover.
Maintenance faults repeatedly reported
Connect room issues, supporting photos and repair tasks to the asset record.
Shift changes lose important details
Keep outstanding requests and responsibilities visible to the incoming team.
Housekeeping updates waiting on paper
Use mobile room checklists and issue reporting for agreed operational tasks.
Staff availability kept separately
Bring rotas, holidays and responsibilities into the operational plan.
One record. From the first step to the last.
01
Booking
02
Pre-arrival
03
Prepare room
04
Stay & service
05
Departure & follow up
BookingsGuest recordsRoomsHousekeepingMaintenance
ASK WORKBIE AILess searching.
Less searching.
A clearer next action.
Ask about the records your role is allowed to see. Prepare summaries and follow-ups from agreed information, with approval where it matters.
Fictional example conversations. Available actions and permissions are scoped; AI does not replace your team's professional judgement.
Which rooms still need preparation for arrival?
Workbie AIThe sample room list shows three incomplete preparation tasks and their assigned teams.
Summarise the open guest requests for reception.
Workbie AII've prepared a draft from permitted request records for reception to check before the next shift.
WORKBIE ON THE MOVE
My room tasks. Wherever the work happens.
- Complete room checklist
- Record linen change
- Report maintenance issue
Illustrative mobile view with fictional records. Access, device needs and workflows are agreed for your team.
Discuss your workflow
TRY BEFORE YOU BUY · 10 PILOT PLACES ACROSS WORKBIE
Discuss the pilot offerA free Business Workflow Audit. One agreed pain point fixed free.
Business Workflow Audit worth £995. We agree the chosen problem and success criteria before starting, then fix it free, guaranteed. No obligation to buy further work. All we ask is a short honest testimonial when we fix your pain point.
Know what you're getting before committing.
Your workflow map
We map the chosen process, its handovers and where information is entered or lost.
A shortlist of improvements
What to keep, connect or replace — starting with the gap that matters most to your team.
A suggested pilot and timeline
An agreed first workflow, success criteria and indicative next steps, rather than an open-ended software project.
Do we have to replace our existing software?
No. We review what works and the available connection options first. Outlook, accounts packages and other providers are considered where relevant; technical access and integration scope are confirmed before development.
What does a wider system cost?
Pricing depends on the agreed configuration and scope. Custom-built pricing is agreed after discovery, with monthly payments. The free pilot does not require you to buy a wider system. See the pricing options.
What needs to be agreed for our industry?
Booking channels, payment tools and existing property-management systems are reviewed during discovery; live availability synchronisation is not assumed.
YOUR BUSINESS. BUILT SMARTER.
Start with the part of your working day that needs fixing.
Tell us where the work slows down. We'll discuss your current tools, what needs to connect and a sensible first step.
Want more context? See the accommodation & hospitality overview or explore the platform.
Choose Workbie — because it’s easier.
Step 1 of 2 · takes 10 seconds
Accommodation & Hospitality. Built smarter.
Just your name and email to start. We’ll contact you back as soon as possible.