No-shows and late cancellations
An empty chair is money you never get back. Deposits, card capture and automatic WhatsApp, text and email reminders cut the gaps.

Bookings, deposits, stylist commission, consultation forms and stock — in one system set up around how your salon actually runs.
Send us your current costs We match what you pay now and move you over free. Every feature included. No tiers, no commission.Most salons run on a booking app, a card machine, a spreadsheet and a lot of memory. Workbie brings it into one place.
An empty chair is money you never get back. Deposits, card capture and automatic WhatsApp, text and email reminders cut the gaps.
Stop working out stylist pay on a Sunday night. Commission tiers, chair rental and tips calculated from what was actually booked and sold.
Digital consultation and consent forms, patch-test dates and colour formulas saved against each client — not in a paper folder.
See who is in, who is off and which chairs are free. Bookings move with the stylist, not with a notebook.
Know what has sold, what is running low and what each stylist recommends, so shelves and backbar stay stocked.
Spot regulars who have not rebooked and send them a friendly nudge before they find another salon.
Your AI assistant knows your diary, your clients and your team. Type or speak a request and it's done automatically — no clicking through screens between clients.
Example conversations with fictional clients, for illustration.
Workbie, can you book Sandra in next Tuesday at 4 for a cut and blow-dry?
Workbie AIDone — Sandra is booked with Emma on Tuesday at 4:00pm. I've sent her a confirmation and a reminder for Monday.
What treatment did Barbara have last time?
Workbie AIBarbara had a full head of highlights and a toner with Jess on 12 September. Patch test is valid until March.
Who's free on Saturday morning for a colour?
Workbie AIJess has 9:30 and 11:00 free. Emma is on holiday that day.
Which clients haven't rebooked in 8 weeks?
Workbie AI14 regulars. Shall I send them a friendly rebooking message on WhatsApp?
A booking app handles the diary. Everything around it — emails, calls, messages, staff and accounts — is still left to you. Workbie links the whole salon up.
Client emails sit in an inbox nobody owns. Workbie connects your Outlook, sorts each email with AI and links it to the right client and booking.
See how email worksMissed calls are missed bookings. Our AI receptionist answers, checks the diary and books the appointment — even when you're mid-colour.
Messages from WhatsApp and Facebook arrive automatically in one place, against the right client — no more scrolling three apps.
Holidays, rotas, staff records and HR live in the same system as the diary, so cover is sorted before the chair goes empty.
Takings, invoices and payments flow into Xero, Sage or QuickBooks — no copying figures across at month end.
Visitors ask about prices, treatments and availability and get instant answers from the information you choose to share — day or night.
Clients rebook, fill in consultation forms and see their past treatments without phoning the salon.
Staff clock in on their phone, hours feed straight into pay, and you always know who's in the building.
Got an idea or something your salon needs? Tell us and we'll build it in at no extra cost.
Compare Workbie with three widely used salon platforms: Fresha, Treatwell and Phorest. The difference is how much of your business joins up.
Swipe sideways to compare all four
| Your salon needs | WorkbieBuilt around your salon | FreshaPublished features | TreatwellPublished features | PhorestPublished features |
|---|---|---|---|---|
| The everyday salon essentials | ||||
| POS & checkout | IncludedIncluded | Included1 | Included2 | Included3 |
| Online bookings | IncludedIncluded | Included4 | Included5 | Included6 |
| Appointment scheduling | IncludedIncluded | Included7 | Included8 | Included9 |
| Client records & treatment notes | IncludedIncluded | Included10 | Included11 | Included12 |
| Where the difference shows up | ||||
| Your Outlook email, linked upEmails land against the client, the booking and the job — with owners, replies and read state visible to the team. | IncludedOutlook linked to clients, bookings and tasks | Not included13 | Not included14 | Not included15 |
| Connected accountsXero, Sage, QuickBooks connections. | IncludedXero · Sage · QuickBooks | Included16 | Not included17 | Included18 |
| Ask AI: book it and recall treatments“Book Sandra in next Tuesday at 4.” “What did Barbara have last time?” — one assistant that acts on both. | IncludedOne assistant across bookings, email, WhatsApp and history | Included19 | Included20 | Included21 |
| Client login, past treatments and formsClients see their own treatment history, complete consultation forms and rebook without phoning you. | IncludedYour own client portal | Included22 | Included23 | Included24 |
| The whole business in one systemSalon front-of-house plus email, rotas, holidays, HR records and accounts — connected, not bolted together. | IncludedOne system for the salon and the business behind it | Not included25 | Not included26 | Not included27 |
| Your ideas built in, freeMissing something? We build it in at no extra cost. | Included£0 for requested features | Not included28 | Not included28 | Not included28 |
Checked 21 October 2026 against each provider’s official product and help pages. A cross means the capability is not offered or not documented there — it does not mean the provider can never offer it. Where a capability exists but does less than described here, it is ticked and explained in the notes. Plans, fees, regions and availability vary, and these are three widely used platforms rather than a verified UK top-three ranking. Workbie capabilities are configured for your salon; integration access, data permissions and scope are confirmed before you switch.
Client records held by salon staff are not the same as a client-facing treatment-history portal. An AI that answers the phone is not the same as an assistant that reads your email and your client’s history together. Sales reports are not the same as a live accounts connection.
Send us your current costs. We’ll match your price and move you over free.
We'll match what you pay now, move your salon across at no charge, and make sure you get everything your old system was missing.
Illustrative examples of what changes — your setup is built around your salon.
Diary in one app, deposits in another, notes on paper
One diary with deposits, reminders and client history together
Commission worked out by hand in a spreadsheet
Stylist pay calculated automatically from bookings and sales
Patch tests remembered — or not
Patch-test dates flagged before the appointment
Emails, WhatsApp and Facebook messages in different apps
Every email and message pulled in and linked to the right client
Missed calls while you're with a client
Voice AI receptionist checks the diary and books the appointment
Holidays on a wall calendar, takings typed into the accounts
Staff holidays, HR and Xero, Sage or QuickBooks all connected
No idea which stylist or service earns most
Clear daily, weekly and monthly takings by stylist
Send us your current bill — we match it.
Clients, bookings, history and services moved for you.
AI receptionist, WhatsApp, email, HR, accounts — plus anything missing, added free.
Just your name and email to start. We'll be in touch within one working day with your matched price and moving plan.
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Choose Workbie — because it’s easier.
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